Notification Window

Lessons from Claims


26 October 2017
Location: North Bay
Provider: Pro-Demnity Insurance

Date: Thursday 26 October, 2017

Location: Hampton Inn, North Bay, 950 McKeown Ave.

Time: 8:30 a.m. to 12:00 NOON

Breakfast buffet will be available from 7:30 a.m.


What gets Architects into trouble most often? Pro-Demnity recently commissioned two reviews of past claims, identified the recurring themes, and quantified their impact.

The first part of the program will highlight areas of practice that have proven costliest to our Insurer, and discuss ways for Architects to protect themselves. Our analysis of the impact of specialist consultants (non-Engineers and Engineers alike) will highlight the "usual suspects", and characterize their involvement in claims. We'll also discuss particular aspects of practice that vary with building type, and discuss how these relate to the allegations others make about Architects. Reference will be made to key documents - existing and new - that practitioners may use to manage their risks.

The second part of the program will feature Pro-Demnity's experience with claims involving Exterior Insulation Finish Systems (EIFS). Several very recent developments initiated by the EIFS industry may have an impact on architectural practice. Reference will be made to Pro-Demnity's Non-Drained Exterior Wall Exclusion, as well as emerging standards and Code requirements.

While this program presents a significant amount of new information, it also invites the active participation of attendees - through a series of short individual exercises that can be taken back to the office for use in future practice.

Con-Ed Points:

Attendance at the event will qualify for 3 hours of Structured Learning. Pro-Demnity will provide the necessary certificate of attendance to attendees at the event.


There is no charge for the event. 


Barbara M. Ross, M.Arch., OAA, FRAIC

Barbara Ross is an accomplished Architect, and principal author of the research to be highlighted in this presentation. In 2011, she founded The Research in Architecture Studio to serve agencies of the profession, institutional building owners and other Architects.

Prior to that, she practiced for 22 years with Toronto-based firms, travelling frequently to projects fromWindsor to Brockville, and Timmins to Thorold. With over 1 million sf of construction (in 30 Ontario projects) realized under her care, and a post-professional Masters in Architecture entitled "Design with energy in mind", she is a recognized specialist in the energy-efficiency of mid-sized cool-climate buildings, and the design of justice facilities. She also maintains an active interest in the conservation of traditional building materials. A Fellow of the RAIC, Barbara has made presentations to the Ontario and National Building Envelope Councils and to conferences held by agencies as diverse as Construction Specifications Canada, the Royal Architectural Institute of Canada, and the Ontario Association of Chiefs of Police.


In order to assist with arrangements, please confirm your attendance as soon as possible with one of:

Nathan Jensen: North Bay Society of Architects

E-mail: Telephone: 705-474-3250