TIME: 3:30 PM - 5:00 PM
Peggy Chi, a landscape architect and postdoctoral fellow at the Institute of Health Policy, Management and Evaluation at the University of Toronto is leading a transdisciplinary knowledge mobilization initiative relating to influences of built, naturalized, and psychosocial environments on both worker and resident outcomes in long-term care. Members are invited to the 2023/2024 Health Services Systems and Policy Seminar Series, entitled "Advances in Aging Environments Research & Practice." Architects can benefit from these seminars to update their knowledge in long-term care as they continue to plan for redevelopments and new constructions of long-term care homes.
These seminars will be held online via Zoom. Zoom links will be sent upon registration on EventBrite. This is an open seminar where everyone within the broad University of Toronto community, and within the networks of University of Toronto community members, are welcome to attend. Registration is required to receive zoom links.
2023-2024 Theme:
Advances in Aging Environments Research & Practice: What We Know & Don’t Know About the Influences of Psychosocial & Physical Work Environments on Workers and Their Work
Session Abstract:
Conditions associated with uncivil workplace relationships, such as excessive workloads, limited resources and high job demands, all describe the current long-term care workplace. Of concern is the potential workplace incivility has to disrupt respectful and collaborative relationships essential to quality care provision. In conjunction with the challenges of an aging workforce, ongoing staff shortages, and retention and turnover issues, there is a clear need to attend to the issue of workplace incivility within the long-term care sector. Research conducted pre-pandemic illustrated the pervasiveness of peer incivility; while bullying acts were rare, incivility was an almost daily occurrence. Constant exposure to gossip, exclusion, and blame and criticism impacted staff physical and mental well-being and care delivery. In response to the findings, we worked with SafeCare BC, union and industry partners to create Civility Matters, an online toolkit to support staff to address workplace (in)civility and promote supportive and collaborative workplace relationships. The toolkit includes webinars on the nature and impact of incivility, practice-based scenarios for addressing (in)civility and positive workplace relationships, and a collection of e-resources for creating collaborative and cooperative workplaces. Dr. Heather Cooke will highlight findings from the initial research followed by a brief overview of the Civility Matter toolkit and its relevance and potential for practice change.
Speaker:
Heather Cooke, PhD | Manager, Research and Knowledge Mobilization for the Alzheimer Society of B.C.
Panel Discussion joined by:
Jennifer Baumbusch, RN, PhD, FAAN, FCAN, Professor and CIHR Chair in Sex and Gender Science in the UBC School of Nursing at the University of British Columbia
Habib Chaudhury, PhD, Chair and Professor in the Department of Gerontology at the Simon Fraser University
Amanda Grenier, PhD, Professor in the Factor Inwentash Faculty of Social Work at the University of Toronto, the Norman and Honey Schipper Chair in Gerontological Social Work, and a Senior Scientist at the Rotman Research Institute at Baycrest Hospital